NocSmart

Remote Monitoring & Management

RMM is the world’s first security centric remote monitoring and management platform.

AN ARSENAL OF MONITORING TO ENSURE THAT YOU GET A CRISP VIEW OF YOUR INFRASTRUCTURE.

  • Endpoints
  • Cloud
  • Remote Access
  • Background Management
  • Patching

Our low-footprint agent runs across Windows and Mac endpoints using native platform data acquisition techniques. You can monitor a host of information, including:

  • Processors
  • Running processes
  • Disk and volume information and usage
  • Memory
  • Network adapters and utilization
  • Public and private IP address
  • Software and hardware inventory
  • Services
  • User logs
  • Event logs
  • Microsoft Security Center status
  • Windows product key
  • Device serial number

and many more!

Our cloud engine can externally monitor all aspects of your Internet-facing infrastructure. It’s perfect for application servers and websites, with features including

  • Ping latency and availability
  • Port compliance on inbound ports
  • DNS resolution with response times
  • HTTP GET and POST requests for website and external system monitoring
  • Email monitoring of sent and received emails to verify the health of email servers

Securely and remotely access your devices from anywhere.  NocSmart-RMM provides the best-in-class integrations of TeamViewer and Splashtop. NocSmart-RMM will deploy, configure, sync, and manage TeamViewer and Splashtop through a single-pane integration. You will be able to locate and connect to any Windows or Mac endpoints seamlessly.

NocSmart-RMM also provides a wide variety of built-in remote management capabilities. You can start/stop Windows services, kill processes, uninstall software, run custom scripts and remotely access command line without any user intervention.

LEARN MORE ABOUT REMOTE ACCESS

TeamViewer

NocSmart-RMM is bundled with the best-in-class remote access tool TeamViewer. Your user license is automatically updated to the latest supported TeamViewer version (currently TeamViewer 13). In addition to remote access, TeamViewer provides powerful remote device management capabilities, including:

  • File transfers
  • Cross-platform support (connect from desktop app, browser, or mobile app)
  • Connections are secured through RSA 2048 public/private key exchange and AES 256-bit encryption
  • User chat
  • Remote audio/video
  • Session recording

In addition to TeamViewer features, the NocSmart-RMM and TeamViewer integration adds management and reporting features to provide a seamless IT remote support experience:

  • NocSmart-RMM syncs users, devices, groups, and user permissions continuously
  • Connect to synced devices through the TeamViewer mobile application
  • Detailed connection reports showing who connected to which endpoint and the exact duration.
  • Randomized passwords for enhanced security
  • Support for both attended and unattended access modes

NocSmart-RMM provides a wide variety of built-in remote management tools so you can perform remediation actions without user interruption. Here are some of the powerful tools you can leverage:

  • Stop running processes
  • Start, stop, and restart Windows services
  • Install and uninstall software
  • Remote command line
  • Execute custom scripts
  • Force a disk error check
  • Delete temporary files
  • Enable or disable User Account Control
  • Leverage over 50 other built-in actions

Leverage NocSmart-RMM to manage Windows and third-party software patching. Customize your patching schedule to minimize user interference and never miss an update through the built-in patching engine.

Patch Management Features:

  • Utilize out-of-box settings to start patching endpoints with minimal setup
  • Customize your scan and update schedules for different groups of devices
  • Automate patch management through NocSmart-RMM’s powerful policy framework
  • Manually approve or reject patches for specific groups or across all groups
  • Detailed patch compliance reporting to identify non-compliant endpoints
  • Supports over 120+ common applications, such as Adobe, Chrome, Java, and moreOS PatchingAutomate Microsoft operating system patching across all major versions.
    • Windows 10 (x86 / x64)
    • Windows 8.1 (x86 / x64)
    • Windows 8 (x86 / x64)
    • Windows 7 (x86 / x64)
    • Windows Vista (x86 / x64)
    • Windows XP Professional, SP2+ (x86 / x64)
    • Windows Server 2016
    • Windows Server 2012 R2 (x64)
    • Windows Server 2012 (x64)
    • Windows Server 2008 R2 (x64)
    • Windows Server 2008 (x86 / x64)
    • Windows Server 2003 R2 (x86 / x64)
    • Windows Server 2003, SP1+ (x86 / x64)
    • Windows Embedded 8.1 (Industry Pro and Enterprise versions)